Payment Plan Terms
In short: pay at least 30% to reserve your item at today's price, pay the rest in any amounts within 60 days, and receive your item once it is fully paid. No interest. Cancel any time for a refund minus a 5% fee.
1. Who can use a payment plan
Payment plans are available on orders of ₦300,000 or more, on nixdin.com or by arrangement with our team. Plans started on nixdin.com must be linked to a NIXDIN customer account (free to create), so you can see your plan, payments and balance under My Account at any time. We may decline or cancel a plan request at our discretion, in which case anything you paid is refunded in full.
2. First payment (deposit)
You must pay at least 30% of your order total to start a plan. Once this payment is confirmed, your plan number is issued and your item(s) are reserved for you.
3. Price lock
The total shown when your plan starts is the price you pay. It will not go up during your plan, even if our prices change.
4. Paying the balance
- Pay the remaining balance within 60 days of your first payment.
- You can pay any amount (minimum ₦1,000), as often as you like, and you can pay off the full balance early at any time.
- Pay online at nixdin.com/payment-plan using your plan number and phone number, or by bank transfer. For transfers, send us your receipt on WhatsApp so we can add it to your plan.
- There is no interest and no extra charge for paying in instalments.
5. Delivery or pickup
Your item is delivered or made available for pickup only after your plan is fully paid. Delivery fees, if any, are as shown at checkout. Ownership of the item passes to you on delivery or collection after full payment. Your 2-year warranty starts from the date you receive the item.
6. If you want to cancel
You can cancel your plan at any time by contacting us. We will refund the total you have paid, minus a 5% cancellation fee. Refunds are processed within 10 working days. Card and Paystack refunds go back to your original payment method and may take a further 5 to 10 working days to appear, depending on your bank. Bank transfer payments are refunded by transfer to an account you provide.
7. If you miss the deadline
If your balance is not fully paid within 60 days, we will contact you. We may agree a short extension at our discretion. If no extension is agreed, the plan is cancelled and refunded as in section 6.
8. If the problem is on our side
If we cannot supply your item (for example, it is no longer available) or we cancel your plan for any reason that is not your fault, you will receive a full refund with no fee.
9. Your plan details
Keep your plan number safe. Anyone with your plan number and phone number can view your plan and make payments towards it, but nobody can withdraw money from it. Contact us straight away if your phone number changes.
10. Contact
Questions about your plan: WhatsApp +234 811 947 9232 or email [email protected]. These terms apply together with our general Terms and Returns & Refund Policy. Where they differ for payment plans, these Payment Plan Terms apply.