About us

About Us

NIXDIN was founded to solve a problem millions of people live with every day: unreliable power.

Born from firsthand experience with power outages in Nigeria, NIXDIN exists to provide clean, silent and reliable backup power for businesses, homes, schools, students and salons, among many other use cases.

No noise. No fuel. No stress.

Built on premium LiFePO₄ technology, our portable power stations are designed to last, perform, and deliver peace of mind, whether you’re powering your home during outages, supporting family back home, or preparing for emergencies.

NIXDIN isn’t just about electricity. It’s about power independence.

Building power independence, one customer at a time. ⚡💙

REFUND & RETURN POLICY

NIXDIN accepts returns within 7 days of delivery for a full refund.

Return Conditions

Products must be:
– In original, unused or lightly tested condition
– In original packaging with all accessories
– Free from physical damage
– Accompanied by proof of purchase

How to Return

1. Contact us: +44 7427 344875 or nixdin.official@gmail.com
2. Receive return authorization and instructions
3. Ship product back (customer pays return shipping unless defective)
4. Refund processed within 5-7 business days of receipt

Defective Products

Arrived damaged or defective?

Contact us within 48 hours of delivery with photos. We’ll provide:
– Free replacement, or
– Full refund including shipping costs

Warranty

2-Year Manufacturer Warranty covers:
– Manufacturing defects
– Battery or component failures
– Performance issues under normal use

Not Covered:
– Physical damage, water damage, or misuse
– Unauthorized modifications or repairs

Refund Timeline

– Processing: 3-5 business days after we receive return
– Bank Reflection: 5-10 business days

Refunds issued to original payment method.

Exchanges

Want a different model? Contact us within 7 days for free exchange
(price difference applies).

Contact

📱 WhatsApp: +44 7427 344875
📧 nixdin.official@gmail.com

NIXDIN – Nix the Darkness ⚡

Portable power stations for homes and offices in Nigeria & the UK. Stay connected, safe, and powered no matter the outage

Get In Touch

Nigeria Branch
Idoluwo street, lagos island state

UK Branch

wards wharf, london ,united kingdom

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